Piano Repairs in Surrey

Deterioration and Damage

We can restore your piano back to a good condition

Sticky Keys

This is a common problem which we can put right

Pedal Problems

There may be a number of causes, and we can fix this problem for you.

Surrey Based Piano Repairs

Based in Surrey, and with over 35 years’ experience, we offer expert piano repair and restoration services to bring back your piano to its tuneful best. Pianos are wonderful, melodious instruments that give joy to the player and the audience alike, but if yours has gone wrong in some way, get in touch with Moonlight Pianos.

We can make good any deterioration or damage and restore it to its rightful place in the family home, community centre, concert hall – in fact, anywhere it needs to be, to make beautiful music again.

Dinh Ngo is a fully trained and highly qualified piano technician. His knowledge and understanding of the mechanics of the piano is second to none. Dinh will diagnose and repair your instrument to the highest quality standards.

What can go wrong in a piano?

Over time, and with regular use as well as general wear and tear, a piano often needs remedial repairs to get it working properly again. The keyboard may need to be regulated and adjusted, the action and pedal system may lose precision, or the instrument may develop mechanical difficulties.

In fact, anything can happen. For example, as well as temperature and humidity changes, accidents may cause damage. An enthusiastic youngster could have been a little too, well, enthusiastic and broken something. Or, you may have accidentally dropped an object – even crumbs – into the piano.

Don’t be concerned, but equally – don’t try and repair things yourself. Whether you have a grand, baby grand or an upright piano, it’s Moonlight Pianos to the rescue.

What's Happened to Your Piano?

Sticky Piano Keys

When a key sticks, you’ll notice it immediately. In the UK, as we mentioned, our changing weather patterns, humidity can cause this. It’s quite a common problem. In fact, it’s the issue we treat most often. Heat or cold can even affect new pianos, not least if the instrument is kept in a room with an unstable temperature.

Problems with Piano Pedals

If you find that the damper or sustain pedals aren’t working properly, there may be a number of causes, and we can put this problem right for you.

Other issues we can fix

Pianos are complicated instruments, so it makes sense that any minor faults should be dealt with promptly, to avoid further deterioration.

What our customers are saying

Thank you so much for tuning our piano yesterday. I played it when I came home from work and it was a pleasure. You did an excellent job. We look forward to seeing you next time and will be happy to recommend you to our friends for piano tuning.

Dinh has brought back to life our baby grand piano. He has taken it from a rather out of tune and slightly dilapidated instrument, to one that sounds and feels fantastic. This was entirely due to his hard work and diligence. I am so happy with the result. I feel I got extremely good value for money and would use him and Moonlight Pianos again in an instant. Five stars!

Dinh Ngo has tuned my piano and I found him to be very thorough and diligent and his prices competitive. I was most impressed with the service he gave, as not only did he tune my piano but also offered to mend the music stand, which has been broken for some time! I wish Dinh much success in his enterprise and would thoroughly recommend him to anyone who has a piano that needs fixing.

I was extremely impressed with Moonlight Pianos. Not only were they were very accommodating when I needed to change the date of my appointment at short notice, but they tuned my piano brilliantly (it has been given a new lease of life!) and at a very reasonable cost. I would thoroughly recommend them.

Since you 'operated' on my little piano, it has been a joy to play and has remained so far in good tune. I shall certainly give you a call when the next tuning is needed.

We have 45 year old piano, bought new when I started to play and one-by-one the bass strings were breaking. Now my children were playing it to grade 6, I didn't want to throw it away. We found Mr Ngo's services and he provided a very reasonable quote to replace the bass section strings.

Thank you so much for all your work and we are all so delighted with the piano – (we fight to play). We look forward to you being part of us and our piano for years to come.

I was very happy with the tuning you provided for my treasured Steinway last week.

Thanks so much for all your hard work on the piano today!!! Great Job! It is a pleasure to hear the piano being played again

I just wanted to say a BIG THANK YOU once again for making our piano sound SO wonderful! So much so that our daughter absolutely LOVES it and cannot stop playing - literally morning and night! She came home from school on Wednesday, played a chord and then shouted " YAYYYY!!!!" It’s a joy to listen to her playing now.

I would like to highly recommend and praise Mr Dinh Ngo for his recent craftsmanship and intricate repairs, to my upright ‘John Broadwood’ piano. His professional manner, skill set and technical expertise came together in restoring my instrument. I am so proud of the finished result. Mr Ngo was kind and gentle, trustworthy and polite. He took time to explain the various procedures he needed to carry out. He responded to my questions passionately, with a deep understanding and knowledge of his professional trade. It is so obvious that a love of music is central to his craft. I watched Mr Ngo work with meticulous precision, showing pride in his work. This in turn instilled a confidence that the task, he had undertaken, would be completed to a very high standard. I am so grateful he went that extra mile for me.

I also wanted to say thank you for all the hard work you have put into restoring my Piano. I know it hasn't been easy as it has not been cared for for so long, however I am so pleased with the result. It has huge sentimental value to me, and I couldn't recommend your services highly enough. You have been very professional, friendly and reliable. I will certainly recommend you to my friends and use you in the future to tune and service my Piano.

We have 45 year old piano, bought new when I started to play and one-by-one the bass strings were breaking. Now my children were playing it to grade 6, I didn’t want to throw it away. We found Mr Ngo’s services and he provided a very reasonable quote to replace the bass section strings. Not only did he carry this out working completely around our schedule, but he advised on and attended to other problems which had accumulated over the years such as double bounce of the hammers. Now the instrument plays with much greater control – probably as new if I could remember that far back! We would not hesitate to recommend Mr Ngo’s services.

Thank you very much for tuning our piano. It sounds wonderful now!!! We can play! Diana Stalior East Molesey I just wanted to email and say thank you for coming to do to the work last Friday. You have breathed new life into the piano, it honestly is like a different instrument - the touch and sound are fantastic.

Mr Dinh Ngo has reconditioned my 1930s John Broadwood & Sons upright piano and has brought back to life a barely playable 1880s Steinway & Sons grand. I am delighted with improvement in the quality of the sound. The appearance of the piano is also much enhanced. I have observed that Mr Ngo gets great satisfaction from producing a pleasing sound from neglected instruments. He is careful, diligent and reliable. I would highly recommend hem both as a tuner and as a restorer.

Mr. Dinh Ngo came to our rescue. He carefully explained in detail what needed to be done. He gave advice on how to restore the woodwork and clean out the inside, while he took away the action part from inside to mend the worn-out dampers, ribbons and leather pieces, etc... I have been very pleased with his conscientious service and his attention to detail.

Many thanks to Dinh for all of the work carried out on our piano. I was playing it with my daughter this morning and it sounds great!

I was just writing to say thank you for doing a good job. For an old piano, it still plays quite well - especially now that it has been tuned several times by you

A short note to say many thanks for tuning my piano… it sounds fantastic, thank you. I have not been playing the piano for several years but intending to start again, and I can’t wait now that it sounds so nice.

Just wanted to say a huge thank you for tuning my Weber baby grand piano so well. Best tuning it’s had and it’s a joy to play and a much sweeter sound.

Having taken delivery of a new piano, I was already pretty happy. Dinh then unlocked a beautiful sound from this instrument and I will look forward to hearing the results of Dinh's meticulous work at every tuning in the

Dinh was superb, great service throughout, very friendly and a true craftsman. My piano sounds so much better now. Many Thanks.

Dinh has brought my old family piano back to life after many years of neglect. The rich tone and clarity he has achieved is amazing. I would highly recommend his services.

Dinh came to tune my old piano which has not been tuned for many, many years. He has done a great job, was very efficient, and arrived exactly when he said he would. Definitely recommend his services. And hearing him play has convinced me to take up playing again.

A brilliant service. Our piano is very old and Dinh could only do so much but the retuning has made it sound beautiful (to my tin ear!)

I have always contacted Moonlight Pianos for my piano tuning and have been consistently impressed with the service Mr. Dinh Ngo and Moonlight Pianos have provided. He is very professional and has excellent attention to detail; I am very pleased with the overall outcome and services. I would highly recommend them.

Most impressed with Dinh's ability to quickly identify the problem with our piano and fix it fairly simply. Highly recommend!

I have heard really good things about this service, particularly about the effort being made to support old pianos. I have never regretted recommending them to my piano students.

Such a lovely man, always does a lovely job with our piano and reasonably priced.

I'm a repeat customer and Moonlight Pianos have been tuning my piano for years. Excellent service, highly recommended.