Professional piano tuning, servicing & repairs for over 25 years

Piano Tuning, Servicing & Repairs

Piano Tuning

Most musical instruments need to be tuned before use but fortunately, you only need to tune a piano a few times a year. We would recommend at least twice a year, depending on your usage.

Why do you need to tune your piano?

Moonlight Pianos are qualified members of the Piano Tuners Association, so you can be confident that your piano is in good hands.

Piano Repairs

If your piano has been damaged, broken or if you have encountered any other problems, we can fix it either at your home or back to our workshop.
(Note:Workshop repairs will incur a transportation cost).

Regulate

When your instrument has been used for an extended period of time, the internal system can change due to the elasticity of the wood or the centre pins becoming rusty etc.

This can cause the whole system to fail to operate normally and can happen to brand new pianos as well as older pianos.

You will notice this effect immediately when you play the piano, as it will affect the quality of the sound. If the problem is not corrected the damage might be irreversible, causing the loss of a valuable and treasured instrument.

We can carry out regular servicing to avoid this happening, preserving your investment in your piano.

Reface

Over time, the sledge/hammer inside the piano can become worn out, which affects the quality of sound and the feel when pressing the keyboard. This is because the distance from the sledge to the string has been changed compared to the manufacturer's original distance.

Refacing helps flatten out/change the sledge to bring the sound back to normal. After refacing, our experts will also adjust the distant between the sledge and the string so that it returns back to it the manufacturer's original specification.

Revoice

Revoice helps to change the nature of the sound to your own personal preference. A hard sledge makes a solid, energetic sound whereas a soft ledge makes a soft, warm sweeter sound.

Restring

For a better sound quality, as well as aesthetically for grand piano’s,we can change all, part or a single “dead” string to ensure the strings provide the best quality sound.

Change castors

Most pianos have wheels to make it easier to move from one place to another. However, some pianos have metal wheels that can damage your flooring when they are moved. Additionally, older pianos have rusty wheels that no longer move or are broken. We can change those wheels for you to rubber or plastic ones that help reduce the damage of metal wheels whilst making it easier for you to move your instrument around your property.

Fit A frame and bracket castors

With pianos that are used in public places such as conference halls, churches, schools, clubs, theatres, etc. The instruments will be moved constantly from one place to another. This constant moving across uneven surfaces can cause damage to the piano’s wheels, or possibly even break the leg of a grand piano. A solution to this problem is to attach a safety bracket castors to an upright piano or an A frame to a grand piano.

Fitting a saferty bracket castors

The upright piano will be put on a castor, which will protect the instrument. The weight of the piano is distributed evenly throughout the inside, making it difficult to topple and easier to move around.

Fitting an A frame

The three wheels of the grand piano will be attached to an A frame. The frame also has rubber/plastic wheels so when the instrument is moved, it’s the wheels of the frame that do the work, not the wheels of the piano, Additionally, the three legs of the piano will be fixed to the frame, avoiding any risk of damage to the legs of the grand piano.

We always have safety bracket castors and A frames ready to transport your piano.

Re-polish

If, for any reason, your piano’s case has been scratched, has faded in colour due to direct heat etc, we can repair or even re-vanish the piano’s case.

Removal

We can also help you to move your piano from one room to another or when you move house. If you no longer require your piano, we would be happy to take it off your hands at a reasonable price.

Pianoforte Tuners Association Founded 1913
Dinh Ngo is a member of the Pianoforte Tuners' Association
We have 45 year old piano, bought new when I started to play and one-by-one the bass strings were breaking. Now my children were playing it to grade 6, I didn't want to throw it away. We found Mr Ngo's services and he provided a very reasonable quote to replace the bass section strings. Not only did he carry this out working completely around our schedule, but he advised on and attended to other problems which had accumulated over the years such as double bounce of the hammers. Now the instrument plays with much greater control - probably as new if I could remember that far back! We would not hesitate to recommend Mr Ngo's services.
Peter Walmsley, Lightwater-Surrey